The session is for you and your team if you want to improve the giving and receiving of feedback in your team. You and your colleagues learn from each other what everyone’s sentiment is on “feedback”, what it is, how you give it and what everyone’s preferred style is: more direct or more indirect? With these understandings in the back of your mind, you will make concrete agreements as a team on how to put this into practice. Of course, you will practise giving and receiving feedback during the session. This session goes far beyond sharing feedback rules and applying them.
Giving and receiving feedback
Encourage giving and receiving effective feedbackFor whom?
Learning objectives
Approach
Preparation
In preparation for this session, you and your colleagues think about the feedback you want to give to your colleagues. You also write down your expectations regarding your own role and that of your colleagues in giving feedback.
The session:
Knowledge level, sentiment and definition
During the session, you reflect on the level of knowledge and experience in the group. What sentiment surrounds feedback? What exactly is feedback?
Reflection on preference for giving and receiving
You gain an understanding of everyone’s preferences – for both giving and receiving feedback. You do this by positioning yourself on a line symbolising the spectrum from direct to indirect. Do you prefer to give negative feedback in a direct or indirect way? How do you prefer to receive feedback? Do you recognise the preference indicated by your colleagues? Does the way you prefer to give feedback match the way your colleague receives feedback? You also position yourself when it comes to the environment you grew up in: was this more focused on harmony or confrontation? What impact do you experience in this today? Together with your colleagues, you reflect on these questions. Then you make mutual agreements to effectively give and receive feedback in the team in the work place. What does it take to actually make this happen?
Just do it!
Of course, you learn feedback rules and practise giving (real) feedback. You give feedback to each other and evaluate together how effective it was. You then take the points for improvement with you and practise again.