"Ramon is going to be an absolute addition to any team and individual looking for the next step in terms of development. He is a no-nonsense Coach with an open mind and has the talent to put his finger on the sore spot. I have had the pleasure of working with Ramon over the past 10 years or so. From a happiness programme through individual coaching to team coaching of my current department that I lead. As a team, we are better able to understand where someone's response in a given situation is coming from, through exercises with personal stories and empathising with the viewpoint of other colleagues within the team. This has improved the cooperation within our team and has increased effectiveness."